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Online order process
I want to gift your product. Is this possible? Sure! When you place your order, just make sure you enter a delivery address different from the billing address. We will ship the order to the delivery address without any invoice of price information. ...
How can I track the shipment of my order?
As soon as your order leaves our warehouse, you will receive an email which includes the tracking information (carrier, tracking number, and a link to follow your parcel). Find below an example of this email. If you created an account when placing ...
Shipping Information
Which countries do you ship to? We ship to over 30 countries around the world via our 2 Official Online Stores. From our North American Store United States Canada From our European Store Europe: all countries within European Union, Andorra, Belarus, ...
I tried your product but I am not convinced. May I return it?
We are in the process of writing this article.
Is it possible to change the delivery address after I validated my order?
We are in the process of writing this article.